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Timely reminders

at-pr creates a queued job using at which, after an allotted response time is past, checks the PR to see if its state has changed from `open'.

The `submitters' file contains the response time for each >Submitter-Id: (see section The submitters file). The time is determined in business hours, which are defined by default as 8:00am to 5:00pm Monday through Friday, local time. These hours are defined in the `config' file (see section The config file).

If the PR is still open after the requisite time period has passed, at-pr sends a reminder to the GNATS administrator, to the maintainer responsible for that submitter, and to the maintainer responsible for the PR with the following message:

To: submitter-contact responsible gnats-admin
Subject: PR gnats-id not analyzed in #hours hours

PR gnats-id was not analyzed within the acknowledgment period
of #hours business hours.  The pertinent information is:

 Submitter-Id: submitter
 Originator: full name of the submitter
 Synopsis: synopsis
 Person responsible for the PR: responsible

--
The GNU Problem Report Management System (GNATS)


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